ARVIND KUMAR JAIN, Santanu Purohit,. Development And Validation of A Scale For Measuring Petro Retail Service Quality: A Bilateral Approach. European Economic Letters (EEL), [S. l.], v. 14, n. 1, p. 213–227, 2024. DOI: 10.52783/eel.v14i1.1017. Disponível em: https://eelet.org.uk/index.php/journal/article/view/1017. Acesso em: 14 jun. 2026.