Christina Arundhati Sen, Swaroop Mohanty (2024) “Utilizing Customer Relationship Management in E-Tailing: Enhancing Sales of Two-Wheeler Products in the Indian Market”, European Economic Letters (EEL), 14(2), pp. 289–296. Available at: https://eelet.org.uk/index.php/journal/article/view/1321 (Accessed: 20 September 2025).