Satish Kuma Jha, Ajay P. Trivedi. “HOSPITALITY INDUSTRY: SERVICES AND SATISFACTION: AN ANALYSIS”. European Economic Letters (EEL) 15, no. 2 (May 10, 2025): 2091–2101. Accessed March 7, 2026. https://eelet.org.uk/index.php/journal/article/view/3034.