Shubhangi Sharma, Vandana Singh, Anwesha Sen Majumdar, Vinay Punia. “Need for Empathetic Leadership in Indian Healthcare System: An Exploratory Study Probing Patients’ Satisfaction”. European Economic Letters (EEL) 15, no. 2 (May 21, 2025): 2744–2757. Accessed March 12, 2026. https://eelet.org.uk/index.php/journal/article/view/3119.