1.
Dr Vijayakumar Thota, Dr Raghu Ram Kaipa, Dr. Chakravarti Vengalasetti, Dr.B.Prabhakara Rao, Dr. Dhadurya Naik M. Evaluating the retail service quality scale (rsqs): A theoretical framework for meaasuring service excellence in retail. EEL [Internet]. 2025 Jul. 23 [cited 2025 Oct. 20];15(3):749-57. Available from: https://eelet.org.uk/index.php/journal/article/view/3470