Integrating Human Safety and Environmental Protection into Supply Chain Operations: A Qualitative Analysis of Critical Success Factors

Abstract

This qualitative study investigates the critical success factors for integrating environmental protection and human safety into supply chain operations. Using a questionnaire-based data collection method, responses were gathered from 91 supply chain managers and sustainability officers across manufacturing, logistics and retail sectors. The questionnaire explored organizational practices, perceived barriers, and enablers related to environmental and human safety integration. Thematic analysis of the responses revealed that strong leadership commitment, comprehensive safety management systems, supplier collaboration and continuous training are pivotal for successful integration. Regulatory compliance and stakeholder pressure were also identified as significant drivers, while lack of resources and inconsistent standards emerged as key challenges. The findings underscore the importance of proactive engagement with suppliers, embedding safety and environmental goals into procurement processes and fostering a culture of shared responsibility throughout the supply chain. This research contributes to the growing body of knowledge on sustainable supply chain management by highlighting actionable factors that organizations can leverage to enhance both human safety and environmental protection in their operations.