Banking Work-Life Balance and Emotional Intelligence with Special Reference to Private Banks

Abstract

Achieving a healthy work-life balance is essential for the general well-being and job satisfaction of employees in today's banking business, which is known for its fast-paced nature and high level of demand. This study investigates the connection between private bank employees' ability to maintain a healthy work-life balance and their level of emotional intelligence. In order to collect information for the study, both quantitative and qualitative approaches have been used. Employees are polled via online surveys to determine their degrees of emotional intelligence as well as their perspectives on the optimal work-life balance. In addition, interviews and discussions in focus groups are carried out in order to get a more in-depth understanding of the elements that influence work-life balance and the role that emotional intelligence plays in private banking environments. According to the findings, stress at work is rather prevalent and has a significant impact on the personal life of employees. This is especially true in private banks, which are known for their long working hours and high-pressure settings. The findings of this study underline the significance of emotional intelligence as a potential method of coping with stress and improving work-life balance. Employees that have a higher emotional intelligence have a greater tendency to manage problems more successfully, which leads to improved job performance as well as increased job satisfaction. In addition, the research investigates the role that private banks play in fostering programs that promote a healthy work-life balance as well as emotional intelligence development. It examines the efficiency of the programs and policies that are already in place, while finding areas in which they could be enhanced. The findings of this study have consequences for the banking industry, as well as for the management of human resources and the health of employees. Private banks can increase employee retention rates, overall experience, and workplace culture by recognizing the significance of work-life balance and emotional intelligence in their workplaces. This will allow for the creation of a more positive work environment. The main aim of the study to explore the factors impact on employee performance in sampled private banks in terms of WLB & EI.