Workplace Diversity: An Empirical Examination of the Effect of Job-related and Cultural Diversity on Employee Satisfaction in Nigeria Ministry of Communication and Digital Economy

Abstract

This study examined the impact of job-related and cultural diversity on employee satisfaction within federal government parastatals, specifically at the Ministry of Communications and Digital Economy in Nigeria. The research employed a descriptive survey design, gathering data through structured questionnaires distributed to 529 staff members of the chosen federal parastatals. The reliability of the data was assessed using Cronbach’s formula. Additionally, a purposive sampling technique was utilised to select respondents based on specific characteristics deemed important by the researcher. The collected data were analyzed using descriptive statistics, including frequency distribution and averages, while inferential statistics were evaluated through multiple regression to test the hypotheses. Results revealed that both job-related diversity (β=0.098, p<0.05) and cultural diversity (β=0.284) have a significant positive impact on the job satisfaction of employees within these federal organisations. The study concluded that job-related and cultural diversity significantly enhance employee job satisfaction. It recommended that organizations promote a collaborative work environment by encouraging teamwork that appreciates diverse perspectives. This strategy could facilitate tailored capacity-building initiatives for employees’ roles, as well as promote cross-functional projects and job rotation programs that enhance engagement and inclusivity in the workplace.