Emotional Intelligence and Leadership Effectiveness in Multigenerational Workplaces

Abstract

In today’s dynamic and diverse organizational landscape, the coexistence of multiple generations in the workforce—namely Baby Boomers, Generation X, Millennials, and Generation Z—has introduced complex interpersonal and leadership challenges. Emotional Intelligence (EI), which encompasses self-awareness, self-regulation, motivation, empathy, and social skills, is increasingly recognized as a critical factor in effective leadership across generational divides. This paper explores the relationship between emotional intelligence and leadership effectiveness within multigenerational workplaces. Drawing upon contemporary empirical studies and theoretical frameworks, the research highlights how emotionally intelligent leaders foster inclusive environments, improve communication, and bridge generational value gaps, thereby enhancing organizational cohesion and performance. The study underscores the necessity for organizations to integrate EI development in leadership training programs, especially in contexts marked by generational diversity. Findings suggest that leaders with higher EI are better equipped to manage generational expectations, reduce conflicts, and drive team engagement, ultimately leading to improved leadership outcomes.