E-Commerce in India: A Case Study on Consumer Buying Behaviour Trends

Abstract

India's e-commerce sector is witnessing rapid expansion, driven by evolving consumer behaviour and technological advancements. This study explores key development areas in Indian e-commerce while analysing emerging trends in consumer buying behaviour. A SWOC (Strengths, Weaknesses, Opportunities, and Challenges) analysis is conducted to provide deeper insights into the sector's current landscape and future growth potential. The study, based on secondary data from literature, case studies, and industry reports, highlights how e-commerce businesses are enhancing supply chains and leveraging technology to personalize shopping experiences, foster customer engagement, and build trust. Additionally, content-driven marketing strategies, such as blogging and video creation, are proving instrumental in increasing organic traffic and sales, allowing businesses to optimize resources while monetizing visitor engagement through retargeting ads. The findings offer valuable insights for e-commerce sellers, enabling them to refine their strategies to improve consumer satisfaction and brand loyalty, ultimately contributing to the sector's sustained growth in India's digital economy.