Evaluating the Effectiveness of Training Programs in Enhancing Employee Satisfaction in Manufacturing Industries

Abstract

Employee satisfaction and engagement are very critical factors to the success of any organization especially in service oriented banking companies. The research topics that will be addressed in the paper are the use of training practices in employee satisfaction, training frequency, training methods and career development opportunities. The research design adopted was quantitative and a structured questionnaire based on Likert 5-point scale was used to collect the primary data. The sample was composed of 200 employees of different banks in both the public and the private sector. Data was analyzed through the statistical analysis tool by using Pearson correlation, One-Way ANOVA and simple linear regression with assistance of SPSS software. The findings were that there is a strong positive correlation between frequencies of training and satisfaction of the employees. Furthermore, it was also revealed that there was a significant difference in employee satisfaction depending upon the nature of training procedures adopted where on-the-job training was the most successful. Moreover, such indicators as possibilities of career development based on training were revealed to affect employee satisfaction in a most strong positive way. The analysis way relates that frequent, realistic and development-based training programs are highly significant in improving the satisfaction of the employees and proposes banks to emphasize on such factors to have a more motivated and proactive employee workforce.