Evaluating the Effectiveness of Human Resource Management Practices on Institutional Performance in Higher Education Institutions: A Study of NCR Region

Abstract

The study investigates how human resource management (HRM) practices affect institutional performance in higher education institutions (HEIs) in India’s National Capital Region. Data were collected from 150 academic and administrative staff across 15 HEIs using a structured questionnaire covering recruitment efficiency, performance management, compensation, employee engagement, leadership development and institutional performance. Descriptive statistics show generally positive perceptions of all HRM practices and institutional outcomes. Correlation results indicate that each HRM dimension is positively related to institutional performance, with performance management and recruitment efficiency displaying the strongest associations. A t-test reveals that academic staff report significantly higher institutional performance than administrative staff, while no significant differences emerge across experience groups. Multiple regression analysis explains 54% of the variance in institutional performance and identifies performance management, recruitment efficiency, leadership development and compensation as significant predictors, underscoring the central role of appraisal and leadership development initiatives in strengthening HEI performance.