The Impact Of AI-Driven Selection Processes on Organizational Attractiveness: A Justice and Anxiety Perspective

Abstract

The evaluation in human-AI interactions has significant implications for organization, particularly in the organization’s human resource management (HRM) practices. This study examines AI-enabled user interactions and its effect on organizational attractiveness in the context of employees and job seekers that have interacted with an AI system as a part of a selection procedure. Specifically, analyzing mediating variables in our model, such as procedural justice and anxiety, provides in-depth insights into how AI implementation can affect the perception of fairness and reduce anxiety, leading to higher organizational attractiveness. With  AI in recruitment being a relatively new topic, this research would empower organizations with valuable insights to leverage AI in their recruitment process to streamline their selection process and attract talent.