Blockchain and the Future of Tourism Policy: Decentralising Trust, Enhancing Transparency, and Driving Innovation

Abstract

Blockchain technology, originally developed for cryptocurrencies like Bitcoin, is now gaining traction across various sectors, including tourism. Its decentralized structure offers enhanced transparency, security, and efficiency, key advantages for the tourism industry, which often depends on multiple intermediaries. This paper examines blockchain applications such as secure bookings, digital identity management, loyalty programs, and sustainable tourism. Using thematic analysis of literature and case studies, four key themes emerge: decentralized trust, data integrity, service innovation, and sustainability. The study also presents policy suggestions and future research directions, offering valuable insights into blockchain’s transformative potential and challenges within tourism’s digital evolution.