Mediating and Moderating Roles of Financial Inclusion between Urban Cooperative Bank (UCB) Services and Enhanced Development: Evidence from Andhra Pradesh

Abstract

This study explores the mediating and moderating roles of financial inclusion between Urban Cooperative Bank (UCB) services and societal development in Andhra Pradesh. The research aims to consider the impact of UCB services on financial inclusion, evaluate the consequence of financial inclusion on societal development, and examine the mediation and moderation of financial inclusion in these relationships. Data were collected from 250 respondents through structured questionnaires, and statistical analyses such as regression analysis and mediation models were conducted. The findings indicate that UCB services significantly impact financial inclusion, which, in turn, positively affects societal development in terms of education, economic status, and well-being. The analysis further reveals that financial inclusion both mediates and moderates the relationship between UCB services and societal development. These results underline the pivotal role of financial inclusion in enhancing societal development and suggest that improving access to formal financial services can substantially benefit societal progress. The study affords helpful insights for policymakers as well as monetary institutions looking to uphold inclusive development through financial services.