Leveraging Reverse Mentoring to Equip the Senior Officials of the Government of India with Emerging Technology

Abstract

The rapid evolution of emerging technologies has transformed the landscape of public administration, demanding continuous learning and adaptability at all levels of governance. In the Government of India, senior officials, particularly at middle and top management levels, often face constraints in adopting new technologies due to generational gaps, limited digital exposure, and the hierarchical nature of bureaucratic systems. This research investigates how reverse mentoring, in which junior employees’ mentor their senior counterparts, can be strategically leveraged to build digital competencies among senior officials.