Quality Tools, their excellence and their application From the perspective of quality professionals

Abstract

Quality tools are used by all in personal as well as professional lives. The use however is not done based on the merit of the tool. The one generally available easily, or known to the user or the one that is in vogue is one that is used by the professional. It is surprising that a tool that carries so much importance for an organization and that can give a lot in return, is seldom chosen thoughtfully. The purpose of this paper is to assign a number to the tools that will provide guidance to the user on who to choose tools for the requirement. There is no claim made here to give a single tool for a given purpose, but the aim is to provide a set of tools that are good for a given actual level or the target level of quality the organization intends to achieve. The paper is divided into two distinct parts, first part tells about what all quality tools are used in the engineering industry explaining the use of the same and the second part deals with the rating of the tool. The rating tells that how good the tools are for improving a quality situation the organization has. The rating of the tools is done by actual inputs taken from the senior quality professional working mainly in automotive industry to understand how well a tool is and how it is used by them. Based on their experience, they have shared their rating on 1 to 10 scale. The rating of all is compiled to give a meaningful rating to each tool. The output of there search is in the form of list of the quality tools commonly used in the engineering – mainly automotive engineering industry with their rating that tells about the goodness of the tool in improving the quality of the product manufactured in the industry.