Omnichannel Pharmaceutical Marketing: Driving HCP and Patient Engagement to Boost Brand Performance
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Abstract
The pharmaceutical industry is profoundly transforming in terms of engaging with healthcare professionals (HCPs) and patients. Traditional approaches, heavily dependent on in-person sales visits and annual medical congresses, no longer satisfy the growing demand for instant, personalized access to clinical evidence, peer-reviewed studies, and treatment guidelines. Simultaneously, empowered patients seek clearer insights into their health and therapeutic options through digital channels.
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Sudhinder Singh Chowhan. (2025). Omnichannel Pharmaceutical Marketing: Driving HCP and Patient Engagement to Boost Brand Performance. European Economic Letters (EEL), 15(3), 67–79. https://doi.org/10.52783/eel.v15i3.3387
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