A Regional Investigation of Employee Job Satisfaction in Selected Public Sector Banks in Gujarat

Abstract

This descriptive study examines employee job satisfaction in selected public sector banks across the state of Gujarat. Using a convenient sampling method, the researcher targeted three major banks—SBI, BOB, and PNB—based on their market capitalization. Data was collected from eight municipal corporations. A total of 480 responses were initially gathered using a scale questionnaire. After data cleaning, the final sample size was reduced to 473. Data were analyzed using descriptive statistics and one-way ANOVA through Microsoft Excel and SPSS 20. The study found that compared to employees at Bank of Baroda and State Bank of India, Punjab National Bank employees expressed much lower levels of job satisfaction; SBI employees expressed the highest levels of satisfaction. There were notable variations as per city, with Junagadh recording the lowest level of satisfaction and Rajkot, Vadodara, Bhavnagar, and Gandhinagar the highest.