The Impact of Artificial Intelligence on Supply Chain Management and Logistics Optimization

Abstract

This research paper investigates the impact of artificial intelligence (AI) on supply chain management (SCM) and logistics optimization through primary data collected from companies that have integrated AI solutions. Through surveys and interviews with key supply chain managers, logistics coordinators, and technology experts, the study evaluates the effectiveness of AI applications including predictive analytics, inventory management, demand forecasting, and route optimization. Research shows that AI adoption has improved operational efficiency, reduced costs, and improved customer satisfaction, but challenges such as data quality and initial investment costs remain.