Millennials at Work: Unravelling the Psychological and Organizational Predictors of Retention through the Lens of Job Satisfaction

Abstract

The changing nature of the modern workforce is challenging traditional ideas about factors beyond common definitions of quantifiable metrics with respect to what retains Millennials as an employee. This study focuses on the psychological and organizational predictors of job satisfaction that contribute to Millennial retention. Using a mixed-methods methodology, surveys and interviews were completed with Millennial professionals in various fields (i.e., IT, health care, education, and finance). Psychological factors such as purpose, autonomy, and perceived value were considered with aspects of organization such as workplace culture, flexibility, leadership style, and potential for career development. Findings suggest that the retention of Millennial professionals rests not just only on monetary aspects or job assurances. Millennial retention is about dealing with their experience holistically where emotional and professional needs are all addressed.