Mental Health and HR: Building Emotionally Intelligent Workplaces

Abstract

This paper examined the relationship between emotional intelligence and the effectiveness of the working professionals by a correlational methodology. The data were collected using Likert-scale questionnaires that were developed to measure emotional intelligence and effectiveness of full-time employees working in various sectors. The results showed that there was a high positive correlation between emotional intelligence and employee effectiveness and emotional intelligence is a key predictor of the effectiveness of employees at work. The emotional intelligence between male employees and female employees showed no significant differences. The research identifies the role of emotional intelligence in improving work performance and recommends that human resource managers should incorporate emotional intelligence training in their organisational activities to improve the wellbeing and performance of employees.